Auron provides done-for-you AI lead qualification agents for US real estate brokerages. We deploy, configure, host, and maintain an AI chat agent on your website. The agent captures, qualifies, and delivers leads to you automatically.

Our service is provided on a month-to-month subscription basis. Specific deliverables, response times, and features depend on the tier you select (Essential, Professional, or Elite) and are detailed in your individual service agreement.

We will deploy and maintain your AI agent as described in your service agreement. We will respond to support requests within the timeframe specified by your tier. We will handle your lead data with care, store it securely, and never share it with other clients or third parties. We will refine your agent's conversation protocols on a regular basis using real data from your deployment.

We use commercially reasonable efforts to keep your agent available around the clock, but we do not guarantee specific uptime percentages. Your agent's availability depends on third-party infrastructure providers, internet connectivity, and your website's own uptime.

Provide accurate business information during onboarding. Complete the intake form in a timely manner so we can meet your deployment timeline. Notify us if you change credentials (such as passwords or API keys) that affect your agent's integrations. Do not attempt to reverse-engineer, extract, or replicate the conversation architecture, prompt engineering, or underlying technology of your agent.

If you are using our website chat agent on auronagency.com, interact respectfully. Do not use the agent to probe for proprietary information about our technology stack, pricing logic, or internal processes.

Every agent deployed by Auron identifies itself as an AI assistant in its opening greeting. This disclosure is required by law (including California Business and Professions Code §§ 17940-17943, Section 5 of the Federal Trade Commission Act (15 U.S.C. § 45), and Article 50 of Regulation (EU) 2024/1689 (the EU AI Act)) and is not configurable on any tier. When a visitor asks if they are speaking with a human, the agent will confirm that it is an AI. We believe transparency builds trust, and we will not remove or obscure this disclosure under any circumstances.

The conversation architecture, prompt engineering, protocol structures, integration logic, and all underlying technology used to build and operate your agent are the proprietary intellectual property of Auron Agency LLC. Your subscription grants you the right to use the agent on your website for the duration of your service agreement. It does not grant ownership of, or rights to, the underlying technology.

Your business content (brand assets, FAQ answers, knowledge base material) remains your property. Upon termination, we export your lead data to you and remove your content from our systems.

Setup fees are one-time and non-refundable. They cover the custom deployment work completed during onboarding. Monthly retainers are charged on the first of each month. New clients receive a 30-day money-back guarantee on their first monthly retainer. If you are not seeing value within the first month, contact us for a full refund of that month's fee.

Cancellation requires 30 days written notice sent to support@auronagency.com. After the notice period, your agent is deactivated, your data is exported to you, and your subscription ends. There are no cancellation fees beyond the notice period.

Our AI agent is a lead qualification tool, not a licensed real estate professional. The agent does not provide legal advice, property valuations, pricing opinions, or recommendations that require a professional license. We are not liable for business decisions made based on leads captured by the agent.

Our total liability to you for any claim arising from our services is described in the Limitation of Liability section below. For paying clients, the limits in your Service Agreement supersede this page.

Our service relies on third-party infrastructure providers for AI processing, automation, data storage, email delivery, and messaging. We select these providers for reliability and security, but we do not control their uptime or policies. Outages caused by third-party providers are not attributable to Auron and are subject to the service credit terms in your service agreement.

We may update these terms as our services evolve. Material changes will be reflected on this page with an updated effective date. For paying clients, changes to service terms are governed by your individual service agreement, not this page.

Neither party shall be liable for any delay or failure to perform caused by events beyond reasonable control, including but not limited to natural disasters, acts of war, terrorism, epidemics, pandemics, government actions, internet or telecommunications failures, failures of third-party service providers (including artificial intelligence platforms, language model providers, workflow automation tools, hosting providers, and email service providers), power outages, or labor disputes.

These terms are governed by the laws of the State of Wyoming, United States, including the Wyoming Uniform Arbitration Act, Wyo. Stat. § 1-36-101 et seq., as applicable. For visitors of auronagency.com who are not paying clients, any disputes arising from these terms or your use of this website shall be resolved in the state or federal courts located in Sheridan County, Wyoming, and you consent to personal jurisdiction therein.

For paying clients, your Service Agreement governs the legal relationship between you and Auron, including its own governing law and dispute resolution provisions, which supersede this section.

Our total liability to you for any claim arising from these terms or your use of auronagency.com is limited to the greater of (i) the fees you paid to Auron during the twelve (12) months preceding the claim, or (ii) one hundred US dollars (US$100), whichever is greater. We are not liable for indirect, consequential, or incidental damages, including lost revenue, lost leads, or lost commissions. For paying clients, the liability limits in your Service Agreement supersede this section.

If any provision of these terms is held unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

These terms, together with our Privacy Policy and any Service Agreement applicable to paying clients, constitute the entire agreement between you and Auron regarding your use of auronagency.com and our services. They supersede any prior or contemporaneous agreements, representations, or understandings on the same subject matter.

If you believe content on auronagency.com infringes your copyright, send a written notice to support@auronagency.com that includes (a) identification of the copyrighted work, (b) identification of the allegedly infringing material with enough detail for us to locate it, (c) your contact information, (d) a statement that you have a good-faith belief that the use is not authorized, and (e) a statement under penalty of perjury that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner.

Questions about these terms? Contact us at support@auronagency.com.

Auron Agency LLC · 30 N Gould St, Ste N, Sheridan, WY 82801, United States